Privacy Policy

Surface Science

Last updated: March 28, 2026

1. Introduction

Welcome to Surface Science (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you use our website or book our services, we may collect the following information:

• Personal Information

  • Name

  • Email address

  • Phone number

  • Physical address (service location)

• Payment Information

  • Payment details are processed securely through Stripe

  • We do not store your full payment card details on our servers

• Booking Information

  • Details related to your service appointment

  • Vehicle information (if provided)

• Usage Data

  • IP address

  • Browser type

  • Pages visited and time spent on our site

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3. How We Use Your Information

We use your information to:

• Provide and manage your bookings and services

• Travel to your location and perform vehicle cleaning

• Process payments securely

• Communicate with you about your appointments

• Send updates, confirmations, or important service-related messages

• Improve our website and services

• Comply with legal obligations

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4. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

• Service providers such as:

  • Payment processors (Stripe)

  • Website hosting and analytics providers (e.g., Wix or similar platforms)

• Legal authorities, if required to comply with laws or legal requests

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5. Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of online transmission or storage is 100% secure.

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6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality

• Analyze site traffic and user behavior

• Enhance your browsing experience

You can disable cookies through your browser settings.

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7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request corrections or deletion of your data

• Withdraw consent for communications

• Opt out of marketing emails

To make a request, contact us using the information below.

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8. Third-Party Services

Our website may use third-party services such as payment processors and analytics tools. These services have their own privacy policies.

We encourage you to review the privacy policy of Stripe and any other third-party services used.

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9. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services

• Maintain business records

• Comply with legal requirements

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Surface Science

Email: info@surfacescience.net

Website: www.surfacescience.net